Effective negotiation is an art, and when done right, it can resolve differences, tie up lucrative deals, and those who can master the process of negotiation can save time and money, while developing a higher degree of satisfaction with personal and professional outcomes.
Negotiating means that a certain level of disagreement has taken place. It doesn’t matter what degree or severity this situation is at; the key is finding a middle ground where all parties involved can be happy with the outcome.
This course includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving. The results will help you build a foundation of comfort to negotiate in any situation, whether you are working in a project, fulfilling support duties, negotiating a sale or resolving personal disputes.
KEY LEARNING POINTS
How often we all negotiate and the benefits of good negotiation skills
The importance of preparing for the negotiation process, regardless of the circumstances
The various negotiation styles and their advantages and disadvantages
Strategies for dealing with tough or unfair tactics
Skills in developing alternatives and recognising options
Basic negotiation principles, including BATNA, WATNA, WAP and the ZOPA
ADVANTAGES OF THIS COURSE
Understand basic, but effective, negotiation principles and how they are best utilised
Perfect your negotiation style
Input the negotiation skills into your professional or personal life
If you’re in sales, these skills will help you to make more money, which will boost your commission and paycheque
Recommended reading list to help you build on the knowledge you’ve gained