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Level 2 Diploma in Restaurant Hospitality Management

£90.00

Description

Sink your teeth into an exciting course that will ensure you can manage a restaurant with ease. If you are hungry for the opportunity to progress within the hospitality sector, and think it’s about time you moved up the ranks and become a manager of a restaurant, this online course could be the perfect option for you. Study around your current commitments and give yourself some desirable academic experience, which would look impressive on any hospitality CV.
Bite-Sized Modules
Set over 21 bite-sized modules, this online course will ensure you learn all there is to know about restaurant management, from customer service and licensing laws to staff management and upselling strategies. Taking an average of 12 to 15 hours to complete, the course is ideal for anyone who already works in, or is hoping to make the transition to, the hospitality industry – particularly those who dream of managing their own restaurant.
Fulfilling, Rewarding and Insightful
Whatever type of restaurant you’ve set your sights on, you can learn how to manage every aspect with our course. Manage the day-to-day running of a successful establishment and learn how to fulfil the role of a restaurant manager. It’s not an easy career, but it can be exceptionally rewarding. There’ll be no kitchen nightmares with you in charge, on completion of this course!
KEY LEARNING POINTS
Perfect for anyone wishing to work towards becoming a restaurant manager, this course does not require any particular experience or qualifications. All you need is a strong drive and desire to work in the hospitality industry, and a determination to succeed.
Get to grips with the function of a restaurant’s Front of House, including the individual roles and responsibilities, and the vital importance of the restaurant manager.
Learn about some of the different types, and layouts, of restaurants and eating establishments, and recognise how your management style would need to be adjusted to suit.
Understand the importance of high standards with regards to customer service, and how these standards can be achieved and exceeded.
Learn how to deal with customer complaints effectively.
Get to know the drinks and food that are often served, from how to serve certain drinks, to food allergies and ingredient information.
Gain insight into the relevant licensing laws, particularly the legal requirement for age verification.
Recognise some of the popular checklists that are enforced in a restaurant setting, and how these can be monitored to ensure everything runs like clockwork.
Learn more about the importance of health and safety – from front of house to kitchen.
Memorise some of the popular restaurant terminology that you will encounter during your time as a restaurant manager.
Acknowledge the importance of staff training, and learn how to write useable manuals and employee handbooks.
ADVANTAGES OF THIS COURSE
Courseware is accessible on, and compatible with, a number of devices, as long as you have an active internet connection.
Study online at times that suit you – there are no deadlines, no time constraints and you have access to the course for 12 months.
Online support is available if needed.
Multiple choice assessment marks the end of the course – pass this and you have your course completion certification!
Certificate can be ready to download immediately after the successful completion of the final assessment.
Help yourself to successfully manage a restaurant, whether it’s a 5* fine dining establishment or a busy gastropub.
Move forward within your current hospitality role and head straight for the dizzy heights of management!
Add a restaurant management diploma to your menu of qualifications, by signing up to this comprehensive course, today!
Units of Study
Introduction to Front-of-House Hospitality
The Role of Restaurant Manager
Types of Dining Establishments, Restaurant Layouts, and Decor.Customer Service
Dealing with Customer Complaints
Know Your Drinks
Know Your Food
Restaurant Licensing Laws
Building Guest Services Around Excellence
A Restaurant System of Checklists
The Importance of Teamwork
Health and Safety Laws
Health, Safety and Restaurant Management
Dealing with Inspections
Digital Technology and Restaurant POS Systems
Dealing With Staff
Planning and Pricing a Menu
Restaurant Operations
Upselling Strategies
Restaurant Entertainment and Music Licensing
Restaurant Branding, Marketing, Promotions and Decor

Course Details

Qualification = Other external awarded qualification

Awarding body = CPD

Location = online

Duration = Self paced

Course Access = 12 months

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Contact Info

  • Shrewsbury Mews, London W2 5PN
  • info@etrainlondon.co.uk