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Apple Certified Support Professional (10.14)

£100.00

Description

Overview

The Apple Certified Support Professional course teaches the best ways to support macOS Mojave users.  Recognized and approved by Apple,  this course includes lectures,  demonstrations,  group discussions,  and hands-on exercises that provide real-world experience to those looking to be the best in their field.

Whether you’re looking to re-up your certification (something that should be done each time a new OS comes out) or are new to the industry,  this course will help you stay at the forefront of Apple technology.  This certification creates a benchmark to enhance your proficiency in specific Apple technologies and gives you a competitive edge in today’s evolving job market.

Objectives

  • How to use macOS Mojave tools and resources to troubleshoot macOS Mojave
  • macOS Mojave features and functionality,  including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.14 certification
Prerequisites

  • macOS familiarity
  • Basic computer navigation skills
Target Audience

  • People who manage computer networks or computer labs that run macOS
  • People who support Mac users
  1. INSTALLATION AND CONFIGURATION
 

Getting Prepared

 

Installing MacOS Mojave

 

OS Recovery

 

OS Recovery Part 2

 

Initial Configuration

 

Initial Configuration Part 2

  1. USER ACCOUNTS
 

Managing User Accounts

 

Managing User Accounts Part 2

 

Multiple User Accounts

 

User Account Security

 

  1. FILE SYSTEMS
 

File Storage

 

File Storage Part 2

 

Securing Data

 

Controlling File Permissions

 

UNIX Style Permissions

 

Default File Permissions

  1. DATA MANAGEMENT
 

Managing Files

 

Managing Files Part 2

 

Archives And Images

 

Time Machine

 

  1. APPLICATIONS AND PROCESSES
 

Managing Applications

 

Application Data

 

Application Data Part 2

 

Application Support

 

Application Support Part 2

 

Application Support Part 3

  1. NETWORK CONFIGURATION
 

Network Types And Addressing

 

Configuring Network Adapters

 

Configuring Wireless Networking

 

Network Locations

 

  1. NETWORK SERVICES
 

Sharing Resources

 

Sharing Resources Part 2

 

Administering ICloud

  1. SYSTEM MANAGEMENT
 

Peripheral Devices

 

Supporting Printers

 

Understanding The MacOS Boot Process

 

System Troubleshooting

 

Course Details

Duration = 20 Hours

Access to content = 12 Months

Qualification = No formal qualification

Additional info  = Tutor is available to students

Certificate of completion available and is included in the price

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  • Shrewsbury Mews, London W2 5PN
  • info@etrainlondon.co.uk